Meeting the compliance requirements is central to the NDIS Registration process. To assist you, there is a hard copy Provider Information Pack you can order (FREE) here. There's a video which explains Registration here.
In order to be an approved provider, you will need to have policies and procedures in place which meet the NDIS National Practice Standards. The standards are set out in different modules, and a relelvant depending on what you are planning to become registered for. You can see which modules relate to your services (called Registration Groups) in the following diagram.
For Allied Health, you will be registering for Therapeutic Supports (Registration Group - 0128), which is considered as a Low Risk Group. Therefore, you will be applying the Verification Module from the National Practice Standards (pages 43 and 44).
There are 4 key policies and procedures required:
Human Resource Management
Incident Management - for more information, see the NDIS Incident Management Fact Sheet
Complaints Management - for more information, see the NDIS Complaint Management Fact Sheet
Risk Management
For Support Coordination, there are two Registration Groups applicable.
0106 - Level 1 and Level 2 - Assistance in coordinating or managing life stages, transitions and supports
0132 - Level 3 - Support Coordination
For more information about the levels, see the Support Coordination fact sheet here.
Both registration groups are considered as High Risk Groups, therefore you will go through the Certification Audit Pathway. The National Practice Standards applicable are the Core Module (Page 5-17) for both registration groups 0106 and 0132 - these include:
Person-centered supports
Individual values and beliegs
Privacy and Dignity
Independence and Informed Choice
Violence, Abuse, Neglect, Exploitation and Discrimination
Governance and Operational Management
Risk Management
Quality Management
Information Management
Feedback and Complaints Management
Incident Management
Human Resource Management
Continuity of Supports
Access to Supports
Support Planning
Service Agreements
Responsive Support Provision
Transitions to or from the provider
Safe environment
Participant Money and Property
Management of Medication
Management of Waste
The Support Coordination Module (Page 36-37). To meet these compliance requirements you will need to have Policies and Procedures in place which meet the requirements of the National Practice Standards. These requirements include:
Specialised Support Coordination
Management of a Participant's NDIS Supports
Conflict of Interest
You will also need to meet the requirements as set out in the Verification Module - which includes:
Identification Verification
Right to Work
Qualifications/Professional Memberships or Registrations - as applicable to the selected registration groups
NDIS Worker Orientation Training (Certificate of Completion)
Insurance (Public Liability and Professional Indemnity)
Worker Screening/Police Check
If you review the NDIS Quality and Safeguards Commission Website, you will see further information about requirements. A great resource to explain the registration requirements is available through the Allied Health Professional Network - NDIS Registration.
If you'd like support to become an NDIS Registered provider, we offer single or packages of mentoring sessions, along with completion of your online NDIS Registration Application. Check out the Services available here and you can book online to get started. If you'd like to make an enquiry, please email info@nurturingndis.com.au or call 0438173261.
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